Security at Respondent
Respondent is committed to protecting our participants, researchers, and partners from security threats. We are guided by our core values, security standards, and all relevant legal and contractual standards.
Thousands of companies trust Respondent to recruit quality participants
Security guides everything we do
SOC 2 certified
Respondent is SOC 2 Type II compliant via an external independent auditor. SOC 2 is an industry-leading standard that ensures service providers securely manage data to protect the interests and privacy of all parties. If you wish to learn more or view a copy of our most recent attestation, please email security@respondent.io.
GDPR and CCPA compliant
We have robust processes to ensure that personal information entrusted to us by participants and researchers is not shared without consent. We are compliant with Europe’s General Data Protection Regulation (GDPR) and California’s CCPA regulations.
Access control and single sign on (SSO)
Researcher accounts on Respondent can be associated with organizations and teams to provide flexible and managed access to recruitment projects. Respondent also allows for different access levels to facilitate administrative or billing functions. We support account access through single sign-on SAML, for enhanced security.
Document signing and NDA facilitation
Respondent helps researchers automate requests for signing non-disclosure agreements or other documents before sharing potentially sensitive intellectual property with participants. This saves time in research operations and helps ensure that appropriate security practices are adhered to.
Data collection and deletion practices
Our company, products, the tools and vendors we use are structured to treat researcher and participant data with best in class security, and to minimize the risk of unauthorized access. Our detailed information security and privacy program features a comprehensive suite of policies, guidelines, and processes for identifying and mitigating risks to our data and systems.
Account deactivation requests
At Respondent, we believe that control should always be in your hands. That's why we've made it simple to deactivate your account. You may also request deletion of your account and all associated data by contacting us.
Security FAQs
Is Respondent audited and certified for data security?
As a researcher, how do I know that my company's intellectual property and research data is secure on Respondent?
As a participant, what does Respondent do to protect my personally identifiable information?
How do I learn more about Respondent's security and privacy practices?
Is Respondent compliant with GDPR and CCPA?
