One credit gets you one participant for research. We always recruit double the amount of participants you request in projects, but you're only charged for the participants you work with.

Basic and Advanced plans give you 60 or 150 participant credits to use over the course of a year. Any unused credits will roll over with a six-month extension if you continue to subscribe at an equal or higher value plan.

B2C recruiting lets you filter by topic while B2B provides an extra layer of verification along with filters such as industry, job title, company size, and skills. B2B also comes at a higher cost due to their specialized knowledge, limited pool, and longer research sessions.

When you choose a subscription plan, you lock-in savings at the per credit price of the plan. If you use all of your credits before the end of the year, you can top-up your account with credits purchased at the discounted price applicable to your plan as long as your plan is still valid. Top-up credits purchased using a price plan will expire with the price plan.

Pausing a plan tends to be the best solution for most research teams. Pausing a plan allows you to place your credits and the remaining duration of your plan on hold for $50 a month. During this time your credits will not be accessible, and you will not be able to publish projects or invite new participants to existing projects. Once you unpause, your plan continues on where you left it. If you cancel a subscription you will retain the current year's credits through the duration of your plan but lose any previously rolled over credits.

Yes! We will convert credits for you automatically at project setup regardless of the plan you are on.

Credits from any plan can be converted to meet your needs. Your account balance will always show available credits as B2C or B2B credits based on your selected plan. We will convert between B2C and B2B credits during project setup at a conversion rate of 5 B2C credits = 3 B2B credits. For example, if you purchase a B2B plan and want to conduct research with 10 B2C participants, that will use 6 B2B credits.

Incentives are not included. Incentives can be purchased separately for a team, or individually as sessions are completed. Use our incentive calculator to determine the right incentive amount for your specific research study.

These plans can be purchased with a credit card at sign up, or from your team's billing dashboard. If you are a higher volume research organization interested in an Enterprise plan you can reach out to sales@respondent.io.

Pay as you go participants can be paid for with a credit card when you complete research with the participant. You can also optionally purchase credits before publishing a project at the pay as you go price, these credits must be consumed within 60 days of purchase and cannot be rolled over.

The primary difference is the number of credits! You may also notice that the Advanced plan provides a greater discount per session than the Basic plan.

All prices on this page are in US Dollars. The most common and preferred method of payment for all our plans is through a credit card on file. Alternative payment options may be available for high-volume enterprise plans, please select the enterprise plan and share your needs to learn more.