User Interview Participant Recruitment

Methods

Every kind of conversation, one verified panel.

Recruit best-fit, identity-verified people for any interview - moderated by you, or by us.

Discovery interviews
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Understand needs, motivations, and the "why" behind behavior before you build.
Win / loss interviews
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Hear straight from buyers why deals close - or slip away - in their own words.
Jobs-to-be-done
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Map the real job your product is hired to do - and where it falls short.
Concept & feedback
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Put early ideas and designs in front of real users and probe their reactions live.

The participants have been who they say they are, we can verify them, and they’re super responsive. Respondent has helped us do better research and be better researchers.

Jacqueline JordanGVP, Research · Huge

Why interviews

Surveys give you numbers. Interviews give you the why.

Follow-up questions, hesitations, and stories a multiple-choice answer can never capture.

Generative discovery

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Open-ended conversations that uncover unmet needs and the problems worth solving.

Win / loss interviews

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Talk to buyers who chose you and buyers who didn't - learn what tipped the decision.

Jobs-to-be-done

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Understand the job customers hire your product to do - in their own words.

Concept feedback

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Put ideas, messaging, or prototypes in front of real users for honest reactions.

Discovery interviews8 sessions · themes

Richard H.Discovery participant

Onboarding felt overwhelming6 of 8

Wanted to compare plans side by side5 of 8

Almost gave up at checkoutPain

Loved the templatesDelight

12 unmet needs surfaced across 8 conversations

Win / loss10 deals reviewed

Marcus H.Buyer · chose us

Chose us - faster setupWon

Chose us - better supportWon

Chose competitor - priceLost

Chose competitor - missing SSOLost

Top switch driver: onboarding speed (7 of 10)

Jobs-to-be-doneIn their words

Leo M.Shared their job-to-be-done

When I launch, I want quick feedback…Job

When comparing plans, I want clarity…Job

When onboarding, I want a fast win…Job

3 core jobs mapped straight to your roadmap

Concept feedbackPrototype A

Dev P.Tested prototype A

New checkout flow82% clear

Plan comparison76% useful

Pricing pageNeeds work

Validated before a single line of code

AI runs the interview. Participants do the talking.

Two people talking over coffee at a counter

AI interviews

Every study is a real conversation, recruited, moderated, and synthesized end to end.

Participants (64)Screening
Screener
Qualified18
Partially qualified23
Not qualified23
ParticipantsScreener score Status
Megan R.Product Manager100%Paid
Martin G.Head of Research96%AppliedInvite
Karen H.Data Scientist92%AppliedInvite
Nick R.Operations Manager88%AppliedInvite
Di E.UX Researcher100%Paid
Invitation sent
Martin G. can now book a session.
Recruit real people
. Hand-pick from 4.3M+ verified participants across 50+ attributes.
AI-moderated interview
VideoLive
Walk me through how you find participants for a study today.
Follow-up
Theme:Credibility of the participant pool
AI moderates, adaptively
. Adaptive follow-ups across hundreds of interviews, in 100+ languages.
New responses have arrived. This report updates as more come in.
Theme map
Themes
Five themes across the cohort
01Credibility depends on a traceable, vetted participant pool0/5
02Going back pays off when continuity matters0/5
03The hidden labor of getting studies off the ground0/5
04Research moves in relay rather than in a straight line0/5
05AI as a way to do more with less0/5
An insights report, ready to share
. Themes, sentiment, and quotes - synthesized minutes after the last interview.

AI versus human

AI interviews for breadth. Human moderated for depth.

Run both in a single study, or choose the method you prefer.

Interview tools

Everything you need to run great interviews.

From recruiting the right people to sharing the insight - handled.

01
Recruit in ~1.5 days
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Reach the exact people you need from a network of 4.3M+ verified participants.
Recruiting
+4.3M participants

02
Verified, every time
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Identity-checked, fairly paid, and rated participants - with fraud kept out.
Participant checks
ID-checkedPass
Fairly paidDone
Rated4.9
03
Moderated or async
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Run live 1:1 conversations or unmoderated tasks on the same verified panel.
Study typeSame panel
Live 1:1
Unmoderated
04
Recordings & transcripts
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Every session captured, transcribed, and ready to share with your team.
Session
Session recordedDone
Auto-transcribedLive
Clips sharedSent
05
Scheduling handled
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Booking, reminders, and reschedules run themselves - no calendar ping-pong.
Scheduling
BookingAuto
RemindersSent
ReschedulesDone
06
Fits your stack
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Zoom, Teams, and the survey and testing tools your team already runs on.
Integrations
ZZoomTTeamsQQualtrics

Before Respondent, recruiting payroll administrators at small to medium businesses was a very manual process. Respondent consolidated all of that recruiting into one tool.